Philip Lay, Retail Director, who looks after our retail divisons as a whole; managed houses, leased and tenanted pub and Coffee #1
• Ross Matthews - covers West Wales
• Phillip Mardon - covers Cardiff, Bristol and the West Midlands
• Nigel Walters - covers Bridgend, the Vale and Swansea
The team combined has decades of experience running and working in the pub industry and will be able to help you with most of the opportunities and issues you will encounter.
Business Support is a department supporting everyone from our corporate staff to our tenants. You will encounter them when looking at things like property and maintenance.
Customer Sales are here to communicate all of the offers we will have available on beverages for you to take advantage of. They will take your beer order and ensure that the deliveries happen on time and efficiently.
Beer Quality Executives are on hand to provide cellar support, with advice from cleaning lines to changing barrels. They will visit you within the first few weeks of taking on the business & subsequently as and when they’re needed.
Marketing are here to provide all kinds of promotional support, including posters, seasonal kits and the bi-monthly offers brochure. More information about the marketing support we offer can be found our 5 Pillars Support page.
Credit Control will look after your accounts, from invoicing to paying your rent. Any monetary queries can be resolved here.